Terms, Policies & Disclaimers

These Terms of Service govern your access to and use of the MemoriaOS marketing website at memoriaos.com ("Website") operated by Memoria Operating Systems, LLC ("Company," "we," "us," or "our").

You may use the Website for lawful purposes only. You agree not to: (a) use the Website in any way that violates applicable federal, state, or local law; (b) transmit unsolicited or unauthorized advertising or promotional material; (c) attempt to gain unauthorized access to any portion of the Website or its underlying systems; (d) use any automated means to access or scrape the Website without our express written consent; (e) transmit content that is defamatory, harassing, obscene, or otherwise objectionable; or (f) interfere with the proper operation of the Website or its infrastructure.

All content on the Website — including text, graphics, logos, images, design elements, and software — is the property of Memoria Operating Systems, LLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent. The MemoriaOS name and logo are trademarks of Memoria Operating Systems, LLC. Unauthorized use of our trademarks is prohibited.

If you submit information through any contact, demo request, interest, or inquiry form on the Website, you agree that we may use such information to respond to your inquiry and, with your consent, to communicate with you about our products and services. We will handle such information in accordance with our Privacy Policy.

4.1 Consent to receive SMS messages

Website forms offer three separate, independently optional SMS opt-in checkboxes: marketing texts (product updates, promotions, and news), account notification texts (onboarding and billing updates), and customer care texts (support and inquiry follow-up). Checking any box expressly consents to receive that category of text messages from Memoria Operating Systems, LLC at the mobile phone number you provide, sent from our registered toll-free number, (888) 658-4648. You may check any combination of the three, or none at all.

Consent to receive SMS messages of any category is entirely optional and is not a condition of purchasing any product or service from MemoriaOS or of using the Website. You may submit a contact or inquiry form without opting in to any category of SMS.

4.2 Message frequency

Message frequency varies based on your inquiry and stage of engagement with MemoriaOS. You may receive up to four (4) messages per month in connection with your inquiry or onboarding. We do not send automated marketing blasts — messages are sent in direct response to your inquiry or account activity.

4.3 Message and data rates

Standard message and data rates may apply to all SMS messages you receive from MemoriaOS, as determined by your mobile carrier. MemoriaOS does not charge separately for SMS messages.

4.4 How to opt out

You may opt out of SMS communications from MemoriaOS at any time by: replying STOP to any message you receive from us; or contacting us at privacy@memoriaos.com. After opting out, you will receive one final confirmation message and no further messages will be sent. You may re-opt-in at any time by texting START to the same number or by contacting us directly.

4.5 Help

For help with SMS communications, reply HELP to any message or contact us at support@memoriaos.com. For information about how we handle your phone number and message data, see our Privacy Policy.

4.6 Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. SMS availability depends on your mobile carrier and coverage area. MemoriaOS is not responsible for any charges imposed by your mobile carrier in connection with SMS messages.

4.7 Supported carriers

SMS messaging is available through most major US carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, and others. Carrier support may vary.

CTIA required disclosures: Message and data rates may apply. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help. Carriers are not liable for delayed or undelivered messages.

The Website may contain links to third-party websites for convenience only. Such links do not constitute endorsement of the linked website or its content. We have no control over and assume no responsibility for the content, privacy practices, or accuracy of any third-party website.

The Website is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be error-free, uninterrupted, secure, or free of viruses or other harmful components.

To the maximum extent permitted by applicable law, Memoria Operating Systems, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website or from any SMS communications. Our total liability for any claims arising from these Terms shall not exceed one hundred dollars ($100).

You agree to indemnify and hold harmless Memoria Operating Systems, LLC and its members, officers, employees, and agents from any claims, damages, and expenses (including reasonable attorney's fees) arising from your use of the Website, your participation in SMS communications, or your violation of these Terms.

These Terms are governed by the laws of the State of Tennessee without regard to conflict of laws principles. Any dispute arising from these Terms shall be resolved in the state or federal courts located in Davidson County, Tennessee.

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Website with a revised effective date. Your continued use of the Website or SMS communications after any modification constitutes acceptance of the updated Terms.

For questions about these Terms or SMS communications: legal@memoriaos.com
116 Agnes Road Southwest, Knoxville, Tennessee 37919

This Disclaimer applies to all content published on the MemoriaOS website at memoriaos.com, including all pages, blog posts, articles, and materials published by Memoria Operating Systems, LLC.

All website content is provided for general informational purposes only. Nothing on this website constitutes professional advice of any kind — including legal, medical, financial, funeral regulatory, or compliance advice. The funeral service industry is subject to regulations that vary by jurisdiction and change over time. We make no representation that any information on this website accurately describes the regulatory requirements applicable to your specific business or circumstances.

No content on this website creates a professional relationship between you and the Company. Specifically:

• Nothing here constitutes legal advice. Consult a licensed attorney for legal guidance.
• Nothing here constitutes financial or accounting advice. Consult a licensed CPA for financial guidance.
• Nothing here constitutes funeral regulatory compliance guidance or a representation that any MemoriaOS feature satisfies your obligations under the FTC Funeral Rule, HIPAA, TCPA, or any other law.

We use reasonable efforts to ensure website content is accurate at the time of publication. However, we make no warranty that any information is accurate, complete, current, or error-free. We are not responsible for actions taken in reliance on website content.

This website may contain statements about future plans, product roadmaps, upcoming features, or anticipated capabilities. These statements are not guarantees of future performance or delivery. Actual features, timelines, and capabilities may differ materially from what is described.

Some website content, including sample outputs or illustrative examples, may have been created using AI tools. AI-generated content is for illustrative purposes only and may contain inaccuracies. Actual Platform outputs will vary based on information provided and each customer's configuration.

Customer testimonials reflect individual experiences and are not necessarily representative of typical results. Testimonials may have been edited for clarity or length. No compensation was provided for testimonials unless otherwise disclosed.

To the maximum extent permitted by law, Memoria Operating Systems, LLC shall not be liable for any loss, damage, or expense arising from your use of or reliance on information published on this website, including direct, indirect, incidental, consequential, and punitive damages.

Questions about this Disclaimer: legal@memoriaos.com
116 Agnes Road Southwest, Knoxville, Tennessee 37919